Effective Date: February 16, 2026
At hpprint, we understand that customers may need to cancel an order under certain circumstances. This Cancellation Policy explains when and how cancellations can be requested.
1. Order Cancellation Before Dispatch
Orders may be canceled before they are dispatched from our warehouse.
To request a cancellation:
Contact our support team immediately
Provide your order number and registered contact details
If the order has not yet been shipped, we will process the cancellation and initiate a refund to the original payment method.
2. Orders Already Shipped
Once an order has been shipped, it cannot be canceled.
In such cases, you may refer to our Return & Refund Policy after receiving the product.
Shipping charges (if applicable) are non-refundable once the order has been dispatched.
3. Refund Processing for Canceled Orders
For eligible cancellations:
Refunds will be processed within 5–10 business days
Refunds will be issued to the original payment method
Processing time may vary depending on your bank or payment provider
hpprint does not process refunds in cash for online payments.
4. Cancellation by hpprint
In rare cases, hpprint reserves the right to cancel an order due to:
Product unavailability
Pricing or technical errors
Suspicious or fraudulent activity
Incomplete or incorrect address details
If an order is canceled by us, a full refund will be processed.
5. Contact Information
For cancellation requests or assistance, please contact:
hpprint
Patna, Bihar – 801503
📧 info@hpprint.site
📧 support@hpprint.site
📞 +91 95623 58682
📞 +41 7654 265796